Had been a patient of Dr Anselmi's office for several months. Was required a second Thyroid blood-level check Summer 2012. Dr Anselmi had office clerk call me with blood work results. Anselmi's employee said that the Doctor saw that the blood level had changed since early 2012; that I was to now take One Table EVERY DAY. When I asked whether the Pharmacy had been notified and sent the new Prescription order, Anselmi's employee told me that everything had been taken care of. Previously, Doctor's order from blood results earlier in 2012, had been to take One Table, every OTHER DAY. The frequency of dosage had increased, from needing 15-16 tablets monthly, to needing 30-31 tables monthly. I had 3 tablets left and called the Pharmacy through phone-in order. Drove TO THE PHARMACY, next afternoon and was told there was no script waiting for me; that the order could not be filled because it was too soon since last refill; that the Pharmacy had not received any FAX from Dr Anselmi's Office RE: any New Prescription orders nor Script changes. Drove to Anselmi's office from the Pharmacy. Explained the communication mix-up that had come from Dr Anselmi's Office employee RE: prescription changes. Had correct Doctor orders printed on a 3 X 5 card and left that 3 X 5 card with the Anselmi receptionist. I had assumed there would be no further "Communication" scramble. Hassle continued with additional hassle. I drove Twice to the Pharmacy for clarification of the prescription orders. I drove from the Pharmacy TWICE to Anselmi's office on South University. This was a preventable "MIS-Communication". From experience, Dr Anselmi does not communicate with his licensed staff and/or his licensed staff has no skill in processing the English language used in prescription directives, which a Physician issues by Law, to patients for that patient's medical maintenance regimen. The girl from Anselmi's office: Called me: Told ME about the prescription change : told me that my Pharmacy had been notified of the change in Doctor's orders: told me that everything had been taken care of. Now #1. why did I drive 2-3 times to my Pharmacy and hear the Lead Pharmacist state that no Fax with prescription order changes had been received at the Pharmacy from Dr Anselmi's Office; that NO Prescription order had been received by Fax to the Pharmacy, bearing my name as the Patient/recipient from Dr Anselmi's Office:: #2 Why did I have no choice but to drive unnecessarily to Anselmi's Office 2-3 times, with attempt to resolve and Translate TO Anselmi's employees, using exact wording on a 3 X 5 card; My attempt to follow-through on a communication device = a piece of paper, that was never acknowledged by any of Dr Anselmi's licensed staff. I am Not at all happy having to suffer the consequences of a medical team (?) that displayed continual inability to follow-through, on behalf of their boss' patient.
The best part about Dr. Anselmi's practice is that it is pretty much complete family care. What I mean by that is Dr. Anselmi will do pregnancy checks, deliver your baby and then do the wellness checks and take care of them through adulthood if you want. You don't need a family doctor, pediatrician, and an OBGYN (he doesn't do ultrasounds though) You can all go in to one doctor without 3 different appointments. He also will shoot you straight with factual advice as opposed to running a lot of unnecessary test on you to explore hypothesis. You can trust that he isn't taking advantage of you to pay for a Lexus or vacation. AND, he doesn't do C-sections, so he will do what he can to help you avoid one, but won't risk your babies life unnecessarily at the same time.
An amazing Doctor!
I was extremely surprised at how wonderful this practice is. I have had some complicated problems come up and had moved and needed a new primary doctor. The Dr. Englebert was extremely thourough in going over my symptoms and medications and has continued to work with me though this problem. I also had a change of insurance into the new year and the staff has been going out of their way to help me navigate it.
It was and remains a Very Simple prescription change.
I've taken my family (me, wife, five kiddies) to Our Lady of Hope Medical Clinic for eight years. We are lifers! Dr. Anselmi is always available for questions; spends significant time with each family member (although he is often a bit late in his appointment schedule); he calls us at home whenever we need; knows all my family members by name; is good and thorough in his examinations and the tests he prescribes; gets back right away with test results. His staff is courteous and efficient. We are a Christian family and we especially appreciate the fact that Dr. Anselmi is respectful of Christian values.
Our Lady Of Hope Medical Clinic is a US Doctor based in Centennial, Colorado. Our Lady Of Hope Medical Clinic is located at 7960 S University Blvd #203, Centennial, CO 80122, USA.
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