This move was a disaster.
I would suggest that you read reviews of every moving company before you select one. I understand that accidents will happen in moving, but careless disregard for property is not acceptable when you pay a high premium for a company like United that has had a decent reputation.
From beginning to end....Door to Door so to speak I had the best experience with Johnson moving & Storage. I moved from Centennial CO to NJ and they held my hand through it all. As a seasoned 12 yr prior claims adjuster I had heard it all and vowed never to have any company move my personal property anywhere but the service I got here and for the price I was very impressed that I would recommend them to anyone! James the truck driver was exceptional. He was there after the Packers had done their job and then he was there in NJ and made sure that all was accounted for correctly. He also put the items he had dismantled in Colorado together in NJ for example our huge King Bed! An excellent experience as they did what they promised! Thank you!
As a driver, I love stopping here! I will gladly bring storage to them! Parking, laundry, showers, they truly go above and beyond to make sure the drivers have everything they need, had a hiccup finding labor on military base last time I was through there but once again they went above and beyond the call of duty to make sure my delivery was covered, special kudos to Joe and Dennis
The movers that brought the items into the apartment in Stamford had already taken photos and listed damaged boxes and furniture before they arrived. They were embarrassed and apologetic for the condition of the items that appeared to have been tossed into the moving truck with little or inadequate wrapping and total disregard for anything marked fragile. Furniture was badly scraped, boxes crushed, glassware broken, a metal plant/lamp stand missing, and a red velvet couch ruined. The special TV box, clearly marked as TV FRAGILE, appeared to have been dragged across a concrete floor.
We selected United Movers as our two prior cross country moves were without incident and we felt that our recent move from Lone Tree, Colorado to Stamford, Connecticut would be fine. We bought full value insurance and listed two high value items for special handling.
We are not satisfied with the settlement amount that the claims department offered and are appealing and probably will go to arbitration. The red velvet couch is damaged beyond repair and we expect full value for this piece. The move was May 23, 2017. It is August 11.
If our settlement is not resolved satisfactorily, I will upload photos in a second posting. The one star is only in order to post this review. I would give this company a minus 5 star review.
We used Johnson Storage & Moving for an office move. They were excellent! When our move date got pushed out at the last minute they worked with us to schedule it when we needed it done. Their price was the lowest and most inclusive of the three bids we got. Their crews were professional, courteous, and careful. We had one small piece damaged. The claims department was fantastic at walking me through the process and resolving the damage very quickly. I highly recommend them, especially for office moves, it could not have gone smoother!
We recently moved from Parker into storage and from storage to Franktown. Movers were great! However, did not have a good experience with our coordinator, Belinda. There was never a call asking how everything went, I asked her to return a call after the move was complete and she has not done that, move was July 1. Belinda's communication skills are horrible, she really needs to learn customer service. The experience with her is the reason for the 3 stars versus 4 or 5. Thanks.
Johnson Storage Moving Co Agent For United Van Lines is a US Moving Company based in Centennial, Colorado. Johnson Storage Moving Co Agent For United Van Lines is located at 7009 S Jordan Rd, Centennial, CO 80112, USA.
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